Protecting Your Card
The security of your accounts is a top priority of Peoples Bank.
Lost or stolen cards:
To limit fraud on your account, tell us AT ONCE if your card is lost or has been stolen.
VISA/ATM EMERGENCY NUMBERS FOR PEOPLES BANK ATM OR VISA 24 CARDS
Lost or Stolen Cards during bank hours call: (877) 885-2511
Lost or Stolen Cards after bank hours call: (866) 546-8273
Lost or Stolen Cards can also be reported using Telebanking (Option #3) and Internet Banking (Options Tab)
Visa 24 Fraud Block after bank hours call: (800) 411-8498
Blocked cards due to unusual transactions:
Peoples Bank monitors debit card transactions for unusual activity. If unusual activity occurs, your card will be closed until our fraud protection department can contact you to verify the transactions.
To verify a blocked card transaction call Fraud Block 800-411-8498.
To avoid possible card blocks when traveling outside your normal transaction area, please call 573/885-2511 or complete and return the Travel Notification form.
For transactions outside your normal area including foreign:
Call 573-885-2511 or complete and return the Travel Notification form if you plan to travel stateside or internationally to avoid having your card blocked for unusual transactions.
What happens if Peoples Bank receives a Fraud Alert Notice?
Visa is required to provide us with lists of compromises that affect our debit card holders. If your card is reported by Visa, you will receive a letter from us giving you thirty days to come in and get a new card.
Manage your ATM and Point-of-Sale Limits
Please let us know if you wish to lower your ATM or Point-of-Sale daily limit.
Peoples Bank will NEVER call or send an e-mail requesting sensitive information such as; social security number, passwords, PIN numbers, or account Numbers. If you are contacted, please do not share this information without calling Peoples Bank to validate the request.