Manage Your Debit Card

Peoples Bank will NEVER call or send an e-mail requesting sensitive information such as; social security number, passwords, PIN numbers, or account Numbers. If you are contacted, please do not share this information without calling Peoples Bank to validate the request.

Lost or Stolen Cards – notify us AT ONCE!

Report lost or stolen during bank hours877-885-2511
Report lost or stolen after bank hours866-546-8273
To report on Telebanking877-885-4166 Option #3
To report on Online BankingOptions Tab
To report on Mobile BankingClick on Manage Cards

Click here to Learn more or sign up for VISA Purchase Alerts

Debit Card Fraud Monitoring Service

Save our Fraud Center numbers to your phone as “Peoples Bank Fraud Center” 

Text 32874  Cell 800-417-4592

Click here to see our fraud monitoring process

Security of your accounts is a top priority of Peoples Bank, so we monitor debit card transactions for unusual activity and then contact you when potential fraud occurs.

Here’s how it works:

  1. Depending on the fraud level of the transaction your card may or may not be blocked immediately
  2. When potential fraud is detected, you will receive an email and text alert with the option to reply “fraud” or “no fraud”.
  3. If you do not respond, then you will receive an automatic phone call with the same option
  4. If you do not respond at this point or if you reply with “fraud” then your card will be blocked
  5. If you reply “no fraud” your card will automatically be unblocked

To combat fraud, some purchase transactions may require you to PIN instead of Sign.

If your card is reported by Visa as a merchant breach, you will receive a letter from us giving you 10 days to come in and get a new card.

To request lower ATM or Point-of-Sale daily limits, please call 877-885-2511.

Debit Card US and Foreign Travel Alerts

If you plan to travel outside your normal transaction area, travel to a foreign country, or make online foreign transactions, please call 877-885-2511 or complete and return the Travel Notification form.

For your peace of mind, we would also encourage you to carry one or more additional payment methods when traveling outside of the country.